barbar Privacy Policy

This page describes what we collect when you use barbar and how we keep that data protected. We take your privacy seriously and are transparent about how your information is handled across our platform — from account registration through payment processing, sportsbook activity, and live-dealer gaming.

Our privacy practices comply with applicable data protection standards in the jurisdictions where barbar operates. We do not sell your personal information to third parties. We use your data only to operate our service, process your deposits and withdrawals, verify your identity, and communicate with you about your account.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team using the channels listed at the end of this policy.

What data we collect on barbar

We collect the following information when you create and use a barbar account:

Identity information: Full name, date of birth, email address, and phone number.
Verification documents: A scan or photo of your government-issued ID (passport, national ID, or driver's license).
Payment information: Bank account details, e-wallet identifiers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), or card details. We do not store full card numbers; payment processors handle sensitive data.
Account activity: Your deposit and withdrawal history, betting records, game play logs, and balance movements.
Device and connection data: IP address, device type, browser type, and approximate location (derived from IP).
Communication records: Any messages you send to our support team, including account inquiries, complaints, or requests.

We collect this data to verify your identity (KYC compliance), process your payments, operate our sportsbook and casino services, detect fraud, and comply with legal obligations. We do not collect data beyond what is necessary to provide barbar services.

Data collection on barbar is mandatory

We cannot operate your account without identity verification and payment details. If you do not provide this information, we cannot process your deposits, withdrawals, or account requests.

How we use your data on barbar

We use your data for the following purposes:

Account management: Creating and maintaining your barbar account, processing login requests, and managing your balance.
Payment processing: Facilitating deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, and processing withdrawals back to your original funding source.
Identity verification: Confirming your identity to comply with KYC regulations and prevent fraud.
Service delivery: Operating our sportsbook (Liga 1, Piala AFF, Champions League markets), live-dealer tables, slot games, and esports coverage.
Fraud detection: Monitoring for suspicious activity, unauthorized access, or payment disputes.
Legal compliance: Responding to regulatory requests, law enforcement inquiries, or court orders.
Customer support: Responding to your inquiries, resolving disputes, and providing account assistance.

We do not use your data for marketing purposes without your explicit consent. We do not sell or rent your personal information to third parties. We do not use your data to build profiles for targeted advertising outside barbar.

Third-party processors and data sharing on barbar

We share your data with the following categories of third parties only as necessary to operate barbar:

Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks (mobile banking, local payment, online payment, e-wallet) receive your payment details to process deposits and withdrawals.
Identity verification services: Third-party KYC providers may receive your ID scan and personal details to verify your identity.
Hosting and infrastructure providers: Our servers may be located outside Indonesia. Data is encrypted in transit and at rest.
Legal and regulatory authorities: We may disclose your data if required by law, court order, or regulatory request.

We do not share your data with marketing firms, data brokers, or advertisers. We do not permit third parties to use your data for their own purposes.

Note: Our servers may be located outside Indonesia. Your data is protected by encryption and access controls regardless of server location.

Cookies and tracking on barbar

We use cookies and similar tracking technologies to operate barbar. These include:

Session cookies: Maintain your login state and remember your preferences during your visit.
Security cookies: Detect and prevent unauthorized access to your account.
Analytics cookies: Track how users interact with barbar to improve our platform (anonymized data only).

You can disable cookies in your browser settings, but doing so may prevent barbar from functioning properly. We do not use third-party tracking pixels or cross-site cookies for advertising purposes.

Your rights and data retention on barbar

You have the following rights regarding your data on barbar:

Access: You can request a copy of all data we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request deletion of your account and associated data, subject to legal retention requirements.
Portability: You can request your data in a portable format.

We retain your data for as long as your barbar account is active. After account closure, we retain transaction records, identity verification documents, and payment history for a minimum of five years to comply with financial regulations and fraud prevention requirements. We delete other personal data within 90 days of account closure unless legal obligations require longer retention.

Security and data protection on barbar

We protect your data using industry-standard security measures:

Encryption of data in transit (HTTPS) and at rest (AES-256).
Secure payment gateways that do not expose full card or bank details to barbar systems.
Access controls limiting employee access to personal data on a need-to-know basis.
Regular security audits and penetration testing.
Incident response procedures to address data breaches promptly.

While we implement strong security practices, no system is completely immune to breach. If we discover unauthorized access to your data, we will notify you and relevant authorities as required by law.

Contact us about privacy on barbar

If you have questions about our privacy practices, wish to exercise your rights, or suspect a data breach, contact our support team. We respond to privacy inquiries during standard business hours in English.

You can reach us through the support section within the barbar app or website. Include your account email and a description of your request. We aim to respond to all privacy inquiries within 10 business days.

This privacy policy may be updated periodically to reflect changes in our practices or applicable law. We will notify you of material changes by email or through a prominent notice on barbar. Your continued use of barbar after such changes constitutes your acceptance of the updated policy.